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FAQ
Product Care
Please do not apply perfumes, lotions, or chemicals while wearing On a Wing jewelry.
Please remove before swimming or showering or sweating.
Wipe jewelry with clean soft cloth and keep it in your pouch or other storage.
DO NOT use silver cleaner or any other jewelry cleaner with ammonia or abrasives, as they will take off the oxidized/blackened finish.
Bronze especially needs to be polished regularly, but all pendants should be polished on a regular basis. Clean silver and bronze with a mild soapy water solution and soft cotton cloth, rinse with warm water, and fully dry. Never soak or use jewelry cleaner. Do not use any cleaner on pendants that have been painted; it will remove the finish.
OTHER INFO
GIFT PACKAGING - If item is a gift and being sent directly to recipient, we will not include a receipt and can write a handwritten note with your choice of words. Please make note of this in checkout and include what you would like written. Or email us at contact@onawing.co with the message/info.
On a Wing currently only offers shipping to the US. All orders are shipping using standard shipping. Expedited not currently available.
Please allow 4-6 weeks after you order is placed to receive your order due to the fact ALL ORDERS are made to order and are handcrafted.RETURNS - If for some crazy reason your item arrives damaged, another item of the same style will be sent out to you ASAP.
Returns will not be accepted at this time. Thank you for your understanding.